Omni-channel engagement
Handle every customer touchpoint, including calls, web chat, WhatsApp, SMS, email, Facebook, Instagram, and website forms.
AI Workers (Inbound and Outbound)
Manage inbound calls, outbound campaigns, renewals, follow-ups, upsells, and cross-sells, operating 24/7.
Flows and Automation
Automate structured tasks such as booking, payments, complaints, credit checks, meter reads, or claims, triggered by customer behaviour.
Knowledge Base and Training
CabColabs’ proprietary single-tenant LLM becomes a subject-matter expert trained on your fares, policies, and processes, delivering accurate, contextual, and compliant responses.
QA and Compliance Suite
100% of conversations are monitored, transcribed, and scored for quality and compliance.
CRM, ERP, and System Integrations
Low-code and API integrations with systems such as Cab9, booking tools, payment platforms, ticketing, and finance.
Payments and Transactions
PCI-compliant card payments, deposits, recurring charges, integrated with Stripe, GoCardless, Global Iris, and more.
Analytics and Reporting
Real-time dashboards of volumes, sentiment, conversion, and QA scores with export to BI tools.
Security and Compliance
GDPR, PCI, and industry-grade security with single-tenanted architecture and audit trails.
Marketplace and Add-ons
Industry-specific templates and pre-built workflows for travel, insurance, collections, healthcare, and more.
We love our customers, so feel free to visit during normal business hours.
Open today | 09:00 – 17:00 |
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Head Office Address: Aldgate Tower, 2 Leman St, London E1 8FA